Pricing depends on the extent of contamination, affected materials, and how much decontamination and odor treatment is required. After a quick assessment, Crisis Care can provide a clear service plan and cost range based on your situation. We also document the work performed to support insurance approvals when applicable.

Crisis Care offers 24/7 emergency response with rapid dispatch for urgent situations. If you call at night or on a holiday, we still prioritize getting a technician to you as quickly as possible. Response time can vary by location and job complexity, but we will give you an ETA once dispatched.

Yes. Crisis Care uses Certified Biohazard Cleanup Technicians and follows OSHA-compliant procedures, along with EPA hazardous waste handling standards and CDC infection control guidance. Technicians use PPE, containment practices, and hospital-grade disinfectants to reduce risk during the job.

Yes. Crisis Care works directly with insurance providers and can supply documentation that supports claims and approvals. If you tell us who your adjuster is and what you need, we will coordinate the records as part of the service.

Yes. We treat your situation with discretion and can use discreet setup and unmarked vehicles when requested. Communication is handled confidentially so you can focus on safety and getting back to normal.

Avoid wiping or scrubbing the area, since that can spread contamination deeper into upholstery and seams. If possible, keep the vehicle closed to limit odor and exposure, and remove only items you can safely handle without disturbing contaminated materials. When you call, we will guide you on immediate next steps based on what happened.