Crisis Care provides 24/7 emergency response with rapid dispatch for urgent urine cleanup needs. In many cases, we can be on site the same day depending on the scope and current workload. Calling right away helps us prioritize containment and reduce odor spread.

Yes. Crisis Care uses Certified Biohazard Cleanup Technicians trained in OSHA-compliant procedures and EPA and CDC safety standards. That training supports safe PPE use, controlled containment, and proper decontamination steps.

You can expect an on site assessment, containment setup, decontamination of affected surfaces, and odor control verification. We focus on both visible residue and porous materials where urine can remain. Afterward, we complete a final walkthrough and share next-step guidance for the first 24 hours.

Yes, we can work directly with insurance providers and supply documentation that supports claims and approvals. If your situation involves a covered loss, having records from a compliant cleanup process can help move things along. Share your claim details when you call so we can plan accordingly.

We provide follow-up support based on the conditions found during the assessment and the treatment plan used. If odor issues persist after treatment, contact us so we can evaluate what may be happening and determine the next best step. Our goal is to help you reach a stable, safe result.

We handle every job with discretion, respect, and professional communication. When requested, we can use unmarked vehicles to reduce attention during setup and cleanup. You can also ask us to coordinate timing to minimize disruption to your household or tenants.