Yes. Crisis Care uses Certified Biohazard Cleanup Technicians trained for contamination control and safe decontamination procedures. We follow OSHA-Compliant Procedures and EPA and CDC safety standards to protect you and your property.

Crisis Care provides 24/7 emergency response with rapid dispatch for urgent situations. If you call during nights or holidays, a technician can be dispatched quickly based on the details of your case.

It should not return when the contamination is treated at the source. Our process focuses on extraction, decontamination, and odor control based on the materials involved, not just surface wiping. If odor persists, it usually indicates deeper saturation that needs targeted treatment.

We can work directly with insurance providers and help you with documentation for claims and approvals. After the assessment, we document what was found and what was completed so your paperwork matches the work performed.

Keep people and pets away from the affected area and avoid heavy foot traffic until the technician assesses the space. If possible, gather any relevant details about when the incident occurred and what surfaces are involved. This helps our team plan containment and decontamination efficiently.

Yes. Crisis Care treats every situation with discretion and professionalism, including confidential communication when requested. We can also use unmarked vehicles if that helps you feel more comfortable.