In many urgent cases, Crisis Care can dispatch quickly, including nights and holidays. After you contact us, we confirm the affected materials and urgency so we can plan the safest response and timing for your property.

If urine has reached padding or subfloor, surface cleaning alone usually will not solve the odor or contamination. Our team targets the source, uses appropriate disinfectants, and includes drying or extraction steps when moisture has penetrated deeper.

Yes. Crisis Care works directly with insurance providers and supplies documentation to support claims and approvals. We can also help you understand what was addressed during the cleanup so reporting is easier.

Yes. Crisis Care uses Certified Biohazard Cleanup Technicians and follows OSHA-compliant procedures along with EPA and CDC safety standards. That includes proper containment, PPE use, and safe handling of contaminated materials.

Yes, we handle these situations with discretion and respect. We can use unmarked vehicles when requested and keep communication confidential so your privacy is protected.

Pricing depends on the affected area, the flooring or materials involved, and how far the contamination has spread. After a scope review, we can provide a clearer estimate based on the work needed to remove the source and prevent odor return.