Crisis Care provides 24/7 emergency response with rapid dispatch for urgent cleanup needs. In many cases, we can arrive quickly after your call, especially when the situation is time-sensitive and access is available.

Keep people and pets away from the affected area and avoid cleaning or disturbing contaminated surfaces. If you can, secure access and gather any photos or notes so our team can assess hazards faster on arrival.

Yes. Crisis Care uses Certified Biohazard Cleanup Technicians and follows OSHA-compliant procedures, EPA hazardous waste handling standards, and CDC infection control guidelines during decontamination.

Yes. We can work directly with insurance providers and supply documentation that supports claims and approvals. If you have a claim number or adjuster contact, share it during your call so we can align on next steps.

Yes. We handle each situation with discretion and professionalism, and we can use unmarked vehicles when requested. Communication is kept confidential so you can manage the situation privately.

The timeline depends on the extent of contamination, affected materials, and whether porous items require removal. After our assessment, we will give you a realistic expectation for the work needed and the milestones for completion.