Crisis Care provides 24/7 emergency response with rapid dispatch for urgent unattended death situations. In many cases, we can be on scene the same day depending on conditions and access, and we will confirm arrival expectations when you call.

Yes. Crisis Care uses Certified Biohazard Cleanup Technicians and follows OSHA-compliant procedures, EPA hazardous waste handling standards, and CDC infection control guidelines. This training supports safe containment, decontamination, and proper disposal of affected materials.

Avoid opening up additional areas, moving porous items, or attempting to disinfect without knowing what materials are affected. Disturbing the scene can spread contamination and increase odor. If you are unsure, call Crisis Care and we will guide you on the safest immediate steps.

If insurance is involved, Crisis Care works directly with providers and supplies documentation that supports claims and approvals. We can coordinate with adjusters and other stakeholders so the process is easier to manage during a stressful time.

We stand behind our decontamination process and complete a final walkthrough to confirm the area is restored to a safe condition. If you notice an issue related to the completed work, contact us promptly so we can address it. Our goal is to give you peace of mind after the job is finished.

Yes. We treat every situation with discretion and respect, and we can use unmarked vehicles when requested. Our setup includes containment and careful communication to protect privacy while work is underway.