Crisis Care provides 24/7 emergency response and aims to dispatch quickly based on access and safety conditions. In many cases, a team can be on-site the same day or within the earliest available window after your call. If you share the situation details, we can give you a more accurate arrival expectation.

Unattended death cleanup usually includes assessment, containment, decontamination, and proper disposal of contaminated materials. Odor removal is handled with targeted treatment based on what is affected, not just masking. Your technician will confirm the affected areas during the initial evaluation.

Yes. Crisis Care uses Certified Biohazard Cleanup Technicians and follows OSHA-compliant procedures, EPA hazardous waste handling standards, and CDC infection control guidelines. This is built into how we set up containment, use PPE, decontaminate surfaces, and manage disposal.

Yes. We treat every situation with discretion and respect, and we can use unmarked vehicles when requested. Our setup is planned to limit unnecessary disruption while still meeting safety and containment needs.

We can work directly with insurance providers and help supply documentation that supports claims and approvals. After the work is completed, we provide a clear record of what was handled so reporting is easier. If you already have an adjuster involved, tell us during your call.

After service, keep the area ventilated as advised and avoid re-entry until your technician confirms it is safe. If repairs or restoration are planned, coordinate timing so contaminated materials are not disturbed before the space is fully cleared. If you notice lingering odor or have concerns about specific rooms, contact Crisis Care so we can advise on next steps.