Crisis Care offers 24/7 emergency response with rapid dispatch for urgent contamination situations. In many cases, we can arrive the same day depending on access and the severity of the affected area.

Stop disturbing the area and avoid dry sweeping or vacuuming that can spread particles. Keep people and pets away, ventilate if it is safe to do so, and contact Crisis Care so we can assess contamination and plan containment before cleanup begins.

You typically do not need to remove materials yourself, but we may ask you to provide access to affected areas. Our technicians assess the contamination level and determine what must be removed, treated, or sealed based on surface type and where activity occurred.

Yes. Crisis Care uses Certified Biohazard Cleanup Technicians and follows OSHA compliant procedures, EPA hazardous waste handling standards, and CDC infection control guidelines during decontamination and disposal.

Yes. We can supply documentation that supports claims and approvals, including details about the work performed and the handling of contaminated materials. Share your insurance needs when you call so we can prepare accordingly.

Timing depends on the size of the affected area, the type of materials involved, and how long contamination has been present. After our on site assessment, we will give you a clear expectation for the work window and reoccupancy timeline.