Yes. Crisis Care uses Certified Biohazard Cleanup Technicians and follows OSHA-Compliant Procedures with EPA and CDC infection control guidelines. You can ask us about the steps we take for containment, decontamination, and disposal before we begin.

Crisis Care offers 24/7 emergency response with rapid dispatch for urgent contamination situations. Response timing depends on access and the size of the affected area, but we prioritize getting help to you quickly when odor or droppings are spreading.

Avoid dry sweeping, vacuuming without proper containment, and wiping with household cleaners only. Those actions can spread contaminated dust and particles into other rooms. If you have already cleaned, tell us what products you used so we can adjust our decontamination plan.

Yes. Crisis Care works directly with insurance providers and can provide documentation to support claims and approvals. If you are unsure what your policy requires, we can help you understand what to request and how the cleanup is recorded.

The timeline depends on how many areas are affected, whether there is hidden nesting material, and how difficult access is. After an on-site assessment, we will give you a realistic expectation for the work window and what will be completed before we finish.