Yes. Crisis Care employs Certified Biohazard Cleanup Technicians and follows OSHA-compliant procedures along with EPA and CDC safety standards when contamination is involved. You can ask us about the steps we will take based on what we find on site.

In urgent situations, we provide 24/7 emergency response with rapid dispatch. Exact timing depends on the scope and access, but you can expect a prompt assessment once our team arrives.

Clear access to the affected area and let us know where the odor is strongest, including any HVAC vents or shared spaces. If pets or valuables are present, secure them as you normally would, and we will guide you on any additional prep needed for safe containment.

Pricing varies based on the source, materials involved, and how much treatment or disposal is required. After an on-site assessment, Crisis Care can outline the approach and provide a clearer cost expectation for your situation.

Many cases involve insurance coordination, and Crisis Care can supply documentation to support claims and approvals. Coverage depends on your policy and the event details, so we will help you understand what we can provide.

Yes. We treat each situation with discretion and can use unmarked vehicles when requested. Our communication is confidential, and we set up the work area to limit disruption while we treat the source safely.