Crisis Care offers 24/7 emergency response with rapid dispatch for urgent infectious cleanup needs. Response time depends on the scope and access, but we prioritize safe containment as quickly as possible. Call us anytime and we will confirm the earliest arrival window we can provide.

Yes. Crisis Care technicians are Certified Biohazard Cleanup Technicians and follow OSHA-compliant procedures. We also align our infection control practices with EPA and CDC safety standards.

Yes, we handle these situations with discretion and respect. We can use unmarked vehicles when requested and keep communication confidential. Our team sets up the work zone to protect your privacy while completing decontamination safely.

Our team uses proper PPE, containment practices, and hospital-grade disinfectants designed for the hazard. We treat affected surfaces and materials, then manage hazardous waste using OSHA-compliant procedures. This approach helps reduce the risk of spreading contamination during cleanup.

We work directly with insurance providers and can supply documentation to support claims and approvals. After the job, you receive a final walkthrough and records related to the cleanup scope. If you tell us your insurer’s needs, we will coordinate accordingly.

Keep people and pets out of the affected area and avoid wiping, mopping, or vacuuming without protection. If you already attempted cleanup, let us know what products were used and where. Taking basic photos for reference is helpful, as long as it does not delay safety.