Crisis Care provides 24/7 emergency response with rapid dispatch for urgent hoarding situations. After your call, we schedule an arrival window based on access and contamination risk, including nights and holidays.

Yes. Crisis Care licenses Certified Biohazard Cleanup Technicians and follows OSHA-compliant procedures, along with EPA and CDC safety standards when hazardous materials are present.

You can expect a controlled setup, an on-site assessment, and a step-by-step removal and decontamination plan. We use containment where needed, handle waste properly, and complete a final walkthrough so you know the work is finished safely.

Pricing depends on the size of the affected area, the level of contamination, and how much material must be removed and decontaminated. After we assess the home, we provide a clear scope so you understand what is included before work begins.

Yes. We treat every situation with discretion and professionalism, and we can use unmarked vehicles when requested. Our team also communicates confidentially and works to minimize disruption.

We can work directly with insurance providers and supply documentation that supports claims and approvals. If insurance is involved, let us know early so we can align the paperwork with your situation.