Yes, hoarder cleanup can include decontamination, removal of contaminated materials, and proper disposal when biohazard conditions are present. Crisis Care assesses the affected areas first, then uses containment and hospital grade disinfectants appropriate to the situation. You will receive a walkthrough so you understand what was addressed.

Crisis Care offers 24/7 emergency response with rapid dispatch for urgent situations. If the property needs immediate safety control, we prioritize getting a team there as soon as possible. For less urgent cases, we still schedule promptly based on access and contamination level.

Yes. Crisis Care uses Certified Biohazard Cleanup Technicians and follows OSHA compliant procedures, EPA hazardous waste handling standards, and CDC infection control guidelines. Technicians use appropriate PPE, containment practices, and hospital grade disinfectants based on the conditions found.

We can help with insurance coordination and provide documentation that supports claims and approvals. If an adjuster or property manager is involved, we can align our reporting to what they need. You can ask about documentation during your initial call.

If it is safe to do so, clear a path to the affected areas and keep pets secured. Avoid moving materials that look contaminated or that create strong odor exposure. If you are unsure what is safe to touch, tell us what you see and we will guide you on the safest prep steps.

Yes. Crisis Care treats hoarding situations with discretion and respect, including confidential communication. When requested, we can use unmarked vehicles to reduce attention while the work is underway.