Questions in a Crisis?

Ask Us Anything

We know you have questions during a difficult time. Here are some of the most common answers to help you understand our process, timeline, and what to expect.

Where do you provide services?

We serve all of Texas. We are based in Conroe, Texas, and regularly serve the greater Houston area and communities across the state. Our team has responded to jobs in Dallas, San Antonio, Houston, Galveston, Conroe, Willis, Cypress, Bay City, Beaumont, Orange, and beyond. No family or business is turned away.

Yes, we offer flexible monthly payment plans for families who need assistance. Our team can guide you through available options to make the process manageable during difficult times.

The Final Salute Fund supports free or reduced-cost suicide cleanup services for families of U.S. military veterans. Contributions help ensure that no family is left behind during their most challenging moments.

We serve families, homeowners, renters, property managers, law enforcement agencies, commercial businesses, and even specialized spaces like jail cells, care facilities, and industrial sites. No matter the location, we bring the same care, professionalism, and expertise.

We are available 24/7 and can respond immediately to most locations.

No. We prioritize discretion and respect. Our team arrives in unmarked vehicles and works quietly to minimize disruption, ensuring your privacy and dignity are protected throughout the cleanup process.

How do I get Help?

You can call or text us 24/7 at 832-662-4616 and we will respond immediately to your crisis. We also offer free consultations where we come to your home or location to assess the situation and provide a plan and estimate. For general inquiries, you can email us at info@crisiscareus.com.

Yes. We work directly with homeowners and renters insurance, as well as insurance adjusters, to get these events covered whenever possible. Our team handles all the necessary documentation to make the claims process easier for you.

Our AMDECON-certified team follows strict OSHA, EPA, and CDC guidelines. We use hospital-grade disinfectants and full personal protective equipment (PPE) to ensure the safety of both our clients and our staff during every cleanup.

We handle a wide range of biohazard and trauma situations, including suicide cleanup, homicide cleanup, unattended or decomposed deaths, blood cleanup, crime scenes, hoarding and clutter cleanup, drug lab residue, infectious disease contamination, and hazardous material situations.

Each situation is unique, but most cleanups can be completed within a few hours to a day. We’ll provide an estimated timeline after our assessment.

Our team approaches hoarding and clutter cleanup with compassion and sensitivity. We assess the situation, safely remove hazards, restore the space, and provide guidance to make the home safe and livable again, all while respecting the client’s privacy and dignity.

You can call or text us 24/7 at 832-662-4616 and we will respond immediately to your crisis. We also offer free consultations where we come to your home or location to assess the situation and provide a plan and estimate. For general inquiries, you can email us at info@crisiscareus.com.

Yes. We work directly with homeowners and renters insurance, as well as insurance adjusters, to get these events covered whenever possible. Our team handles all the necessary documentation to make the claims process easier for you.

Our AMDECON-certified team follows strict OSHA, EPA, and CDC guidelines. We use hospital-grade disinfectants and full personal protective equipment (PPE) to ensure the safety of both our clients and our staff during every cleanup.

We handle a wide range of biohazard and trauma situations, including suicide cleanup, homicide cleanup, unattended or decomposed deaths, blood cleanup, crime scenes, hoarding and clutter cleanup, drug lab residue, infectious disease contamination, and hazardous material situations.

Each situation is unique, but most cleanups can be completed within a few hours to a day. We’ll provide an estimated timeline after our assessment.

Our team approaches hoarding and clutter cleanup with compassion and sensitivity. We assess the situation, safely remove hazards, restore the space, and provide guidance to make the home safe and livable again, all while respecting the client’s privacy and dignity.

Request a Free Quote

Whether you’re facing an emergency or just need answers, our team is here 24/7 to help you take the next step with confidence and privacy. Call, email, or fill out the form and we’ll respond as quickly as possible.